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GDPR · Your data rights

Your data, your call.
Eight rights, one form.

The EU General Data Protection Regulation gives you specific rights over the personal data we hold about you. This page explains how to use them with AWENI — what each right means, and how to exercise it in under a minute.

Last updated · 2026-05-03 30-day response EU servers
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For details on what data we collect and why, see our Privacy Policy.

Your rights at a glance

RightWhat it meansHow to exercise
Access Get a copy of all data we hold about you Settings → Privacy → "Download my data" (JSON + CSV)
Rectification Correct information that's wrong or out of date Settings → Profile → Edit any field
Erasure Delete your account and associated data Settings → Privacy → "Delete my account"
Restriction Limit how we process your data while a complaint is reviewed Email our DPO via Contact
Portability Receive your data in a machine-readable format Same as Access — exports are open JSON
Object Refuse certain processing (e.g. analytics, notifications) Settings → Privacy → granular toggles
Withdraw consent Revoke any consent you previously gave Settings → Privacy — affects optional features only
Complaint Lodge a complaint with a data protection authority Your national DPA — see EDPB list

Response time

We respond to all GDPR requests within 30 days. For deletion specifically, the data is purged from active systems within 30 days; encrypted backups expire on a rolling 90-day window. After 90 days no copy remains.

Legal bases we rely on

ActivityLegal basis
Running your accountPerformance of contract
Authentication, security, fraud preventionLegitimate interest
Email/push notifications you opted intoConsent (revocable any time)
Service improvement (anonymized analytics)Legitimate interest
Legal compliance (financial records, court orders)Legal obligation

Children and minors

For profiles representing a child, the parent or guardian on the account is the data subject and exercises GDPR rights on the child's behalf. We collect the minimum necessary for the educational features and never use child profile data for commercial purposes.

International transfers

Account data lives on EU servers. Static assets are cached globally via Cloudflare's CDN — but Cloudflare never sees your account data, only public assets like images and CSS.

Data Protection Officer

You can contact our DPO directly through the channels listed at Contact. All DPO requests are confidential.

Where to escalate

If we do not address your concern, you can contact a Data Protection Authority. Members in France can reach CNIL; members in other EU/EEA countries can use their national authority. The full list is maintained by the European Data Protection Board.